What do I get Access to as a Jucebox client?

What is the difference in the three accounts that I have?

As a Jucebox Client, you are given access to three different accounts. Each account serves a purpose in giving you the best tools to set you up for success.


As always, in order to get the best support possible, or help with any of our tools, navigate to the Support Portal Homepage to access our Client Knowledge Base, helpful Solution Articles and to Submit a Support Ticket, if needed.


The three different accounts include:

  1. Support
    • Support Portal Access will be given prior to your Welcome Call (after your payment has been received and Service Agreement signed). 
      • This includes our Knowledge Base (where you are now) that answers many of our frequently asked questions. 
    • If you don't find the answers or solutions needed and need further assistance, please navigate to the Support Portal homepage to select "+ New Support Ticket" to Submit a Support Ticket. A member of the Client Success Team will get you the help you need. For more information on Submitting please check out Best Practice for Best Support.

  2. Training

    • Training Access will be given prior to your Welcome Call (after your payment has been received and Service Agreement signed) via email 

      • Subject: "Getting Started [Jucebox]"

    • Your primary email is used as the Username and the password is generated by Jucebox. Both are included in your "Getting Started" email

    • The purpose of our Training Portal is to ensure we generate the best results possible. The training covers the Lead Conversion Process, Sales Scripts, How To Use The CRM and much more!

  3. CRM

    • CRM Access will be given prior to your Welcome Call (after your payment has been received and Service Agreement signed) via email 
      • Subject: "Getting Started [Jucebox]"

    • Your primary email is used as the Username and the password is generated by Jucebox. Once signed in, you are able to change your password, if you would like.

    • The purpose of the CRM (Customer Relationship Management) is to service and handle the leads that we are generating in order create results.